Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking
test and rectify single and three-phase transformers MEM18103 Fault-find
Core units AHCWHS503 Manage workplace health and safety processes AHCWRK513 Write and present reports AHCWRK520 Develop workplace policy and procedures for environment and sustainability Elective units AHCBUS511 Manage enterprise staff requirements Group A AHCBUS515 Prepare estimates
organise and facilitate learning in the workplace TAEDES401 Design and develop learning programs TAEDES402 Use training packages and accredited courses to meet client needs TAELLN411 Address adult language
Core units RIICOM201E Communicate in the workplace RIIENV201E Identify and assess environmental and heritage concerns RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIICCM201E Carry out measurements and calculations RIIERR201E Conduct fire team operations RIISAM203E Use hand and power tools HLTAID011 Provide first aid RIIBEF201E Plan and organise work If you require RPL Kits with comprehensive benchmarking
Unit Knowledge Guide-FBPTEC4006 Apply an understanding of legal requirements of food production Session Plan Units of competency BSBOPS404 ImplementOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner