Learner Guide-CHCDIS014 Develop and use strategies for communication with augmentative and alternative communication systems Qualification Core units BSBLDR511 Develop and

Core units BSBLDR511 Develop and use emotional intelligence BSBLDR502 Lead and manage effective workplace relationships BSBMGT517 Manage operational plan BSBWOR502 Lead and manage team effectiveness Elective Units BSBCUS501 Manage quality customer service Group A BSBPMG522 Undertake project work Group A BSBWOR501 Manage personal work priorities and professional development Group A BSBMGT502 Manage people performance Group A BSBADM502 Manage meetings Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B BSBMGT516 Facilitate continuous improvement Group A BSBFIM501 Manage budgets and financial plans Group A Additional electives BSBWHS501 Ensure a safe workplace BSBHRM513 Manage workforce planning BSBRSK501 Manage risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry HLTAID001 Provide cardiopulmonary resuscitation ICTCBL253 Construct underground telecommunications infrastructure ICTWHS204 Follow work health and safety and environmental policy and procedures ICTCBL211 Install an above ground equipment enclosure ICTTEN202 Use hand and power tools ICTPMG201 Prepare site for support installation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Session Plans The session plan enables trainers to deliver effective

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAFA007 Develop and document specifications and procedures Elective units AURTTX008 Overhaul manual transmissions AURLTQ003 Analyse and evaluate faults in light vehicle transmission and driveline systems AURLTB002 Analyse and evaluate faults in light vehicle braking systems AURTNA001 Estimate and quote automotive vehicle or machinery modifications AURETE001 Analyse and evaluate electrical and electronic faults in engine management systems AURETB002 Analyse and evaluate electrical and electronic faults in dynamic control management systems AURETR034 Develop and apply electrical system modifications AURTTA022 Develop and apply mechanical system modifications AURLTE003 Analyse and evaluate faults in light vehicle engine and fuel systems AURLTD007 Analyse and evaluate faults in light vehicle steering and suspension systems AURETR037 Diagnose complex faults in light vehicle safety systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-CHCDIS014 Develop and use strategies for communication with augmentative and alternative communication systems Qualification Core units BSBLDR511 Develop andOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce