SCORM Compliant Package-BSBMKG437 Create and optimise digital media Training and Assessment Strategy literacy and numeracy support services

literacy and numeracy support services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAID011 Provide first aid HLTDET001 Construct models HLTDET002 Construct custom impression trays HLTDET003 Construct registration rims HLTDET004 Articulate models and transfer records HLTDET005 Construct thermoformed bases and appliances HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS003 Maintain work health and safety Elective units BSBINM301 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBINS309 Maintain business records TAEDEL301 Provide work skill instruction TAEDES401 Design and develop learning programs TLIC1051 Operate a commercial vehicle TLIC3036 Apply safe car driving behaviours TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills TLIL2060 Complete induction to the transport industry TLIL4009 Manage personal work priorities and professional development TLIM0001 Conduct learner driver training TLIM4001 Develop safe car driving behaviours in others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURETU007 Overhaul air conditioning and HVAC system compressors * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-BSBMKG437 Create and optimise digital media Training and Assessment Strategy literacy and numeracy support services* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.