SCORM Compliant Package-CPPSIS5035 Obtain and validate special data PMA emotional and physical wellbeing HLTWHS001

emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern

codes and practices in the workplace UEECD0016 Document and apply measures to control WHS risks associated with electrotechnology work UEECD0019 Fabricate

CPCCCA3002A Carry out setting out

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Units of competency AHCBUS301 Use hand held e-business tools AHCMOM311 Operate precision control technology AHCMOM305 Operate specialised machinery and equipment BSBTEC201 Use business software applications * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CPPSIS5035 Obtain and validate special data PMA emotional and physical wellbeing HLTWHS001* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.