SCORM Compliant Package-FNSASIC311 Establish client relationship and analyse needs Learner Resources (Q) Core units VU22384 Develop and

Core units VU22384 Develop and document a learning plan and portfolio VU23545 Present straightforward spoken texts for study purposes VU23546 Participate in straightforward interactions for study purposes VU23547 Read and write straightforward texts for study purposes VU23548 Listen and take notes for study purposes VU23549 Use language analysis strategies for study purposes General Electives (2) BSBINS301 Develop and use information literacy skills BSBTEC301 Design and produce business documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSS015021 Measure and report carbon footprint of a product or product class MSS015022 Develop strategies for more sustainable use of resources MSS015025 Develop a business case for sustainability improvements MSS015026 Develop strategic sustainability plans MSS015027 Implement sustainability plans Elective units MSS014008 Improve sustainability through readily implementable change MSS015011 Conduct a sustainability energy audit MSS015023 Design sustainable product or process MSS015024 Develop required sustainability reports MSS015028 Conduct a sustainable water use audit MSS015030 Conduct an emissions audit MSS015035 Report to Global Reporting Initiative guidelines MSMENV672 Develop workplace policy and procedures for environmental sustainability MSS025017 Assist with assessing site environmental indicators MSS025018 Assess the environmental risk and impact of a project activity or process BSBMGT516 Facilitate continuous improvement BSBPMG517 Manage project risk BSBPMG518 Manage project procurement BSBPMG519 Manage project stakeholder engagement BSBPMG522 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and review a quality assurance program Electives AHCBUS513 Market products and services AHCBUS514 Negotiate and monitor contracts AHCBUS516 Develop and review a business plan AHCBUS517 Monitor and review business performance AHCCHM501 Develop and manage a chemical use strategy * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment of best practice holistic delivery

SCORM Compliant Package-FNSASIC311 Establish client relationship and analyse needs Learner Resources (Q) Core units VU22384 Develop and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.