SCORM Compliant Package-CUAPRE401 Implement preventative conservation activities Pre-order aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

diseases and disorders AHCSOL203 Assist with soil or growing media sampling and testing AHCWHS202 Participate in workplace health and safety processes AHCWRK211 Participate in environmentally sustainable work practices Elective units AHCMOM204 Undertake operational maintenance of machinery AHCPCM202 Collect

communicate and search securely on the internet ICTICT104 Use digital devices Elective units ICTICT105 Operate spreadsheet applications ICTICT106 Operate presentation packages Additional electives BSBWHS201 Contribute to health and safety of self and others BSBSUS201 Participate in environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMWHS205 Control minor incidents MSMWHS212 Undertake first response to fire incidents MSMWHS217 Gas test atmospheres PMAOMIR301 Undertake initial rescue PMAWHS213 Undertake fire control and emergency rescue MSMWHS216 Operate breathing apparatus MSMPER205 Enter confined space PMAOMIR302 Respond to a helideck incident HLTAID011 Provide First Aid MSMPER200 Work in accordance with an issued permit MSMWHS210 Undertake first response to non-fire incidents * We can develop additional elective units that are not listed on request (Please contact us for further information)

mobile homes and mobile workplaces CPCPGS3052 Maintain Type A gas appliance CPCPGS3055 Install gas sub-meters CPCPDR3025 Plan layout and install vacuum drainage systems RIIWHS202E Enter and work in confined spaces RIICTT306E Install cure in-place linings for existing pipeline systems CPCPMS2021 Assemble mechanical services components CPCPMS3031 Fabricate and install steel pressure piping CPCPMS3032 Select and fit insulation and sheathing CPCPMS3035 Install and test ducting systems CPCPMS3036 Install air handling units CPCPMS3038 Install air conditioning control equipment CPCPMS3039 Maintain mechanical services equipment CPCCWC2001 Complete penetrations and flashings CPCCWHS2001 Apply WHS requirements

SCORM Compliant Package-CUAPRE401 Implement preventative conservation activities Pre-order aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.